Joe was super. He answered his phone on the first try; he came out within 1 day and was right on time; he quoted a price and then stuck to it even though the job was a little tougher than he anticipated; he was thorough and his workmanship was first class; he cleaned up after himself so well, I did not have to clean a second time after him. Honest, hard-working, great craftsmanship, fair price. Nothing more I could ask for. Next time I need a plumber, it will be Joe. In fact, all my friends and family will know about him, too.